Manage your entire fleet from one powerful War Room dispatcher panel. Auto and manual dispatch, live driver tracking, zone queues, surge pricing, and real-time booking management — all in one screen.
Features
Create an efficient dispatch plan by configuring your system to dispatch bookings in many different ways. Schedule dispatch rules for different times of the day.
Set up separate zones, each with their own dispatch rules. Schedule profiles for day/time in advance to cover busy locations during peak events, or invoke them manually.
Using Sites you can set up a new fleet within your system, which will run and dispatch separately. Share work across fleets during busy periods.
Monitor driver availability in real time. If capacity falls below a threshold, the system can hold bookings or redirect them to partner fleets automatically.
Fed by real-time, traffic-aware precision ETA data allowing the fastest driver to be selected, every time — not just the nearest.
Request a live demo and we'll walk you through the full platform.
VAI Dispatch uses a configurable rule-based engine to allocate jobs based on proximity, real-time ETA, driver availability, vehicle type, and zone rules. You can configure dispatch to prioritise speed, fairness, or zone coverage.
Yes. Using the Sites feature, you can run separate fleets within a single account — each with its own dispatch rules and driver pool. Work can be shared across sites during busy periods.
Dispatch requires internet connectivity for new job assignments. However, the Driver App includes offline capability — drivers can complete in-progress trips, with data syncing automatically when reconnected.
Yes. VAI Dispatch natively supports multi-stop bookings, recurring bookings, advance bookings up to 7 days ahead, and account-based bookings with custom billing rules. The engine handles all of these alongside on-demand jobs within the same dispatch queue, prioritising and allocating each appropriately.
